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mpls vpn cissp ccnp sd-wanπ Description
- Build and nurture relationships with key customer stakeholders to align objectives with Zscaler goals
- Offer technical guidance and best practices to tailor Zscaler integration strategies
- Provide technical expertise to manage complex escalations and coordinate resolutions
- Identify adoption insights and risk mitigation plans to ensure long-term success
- Create and share best practices and playbooks to boost the Customer Success team's impact
π― Requirements
- 5+ years in customer-facing roles such as Solutions Delivery, Customer Success, TAM, or Sales Eng
- 5+ years in Cloud Services Architecture, Web Security, Networking, or Infrastructure
- Strong communication and presentation skills with the ability to influence decisions
- Strong technical acumen to map customer challenges to the Zscaler portfolio for outcomes
- Proven ability to analyze customer data for adoption insights and risk mitigation
- Deep background in Cloud and Networking Security technologies such as SD-WAN, MPLS, SWG, DLP, VPNs, CASB
π Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more
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