Related skills
networking cloud security mpls sd-wan dlp📋 Description
- Build relationships with key customer stakeholders to align objectives with Zscaler goals.
- Provide technical guidance and best practices for integration of Zscaler solutions.
- Lead technical escalations and coordinate resolutions with internal and external teams.
- Identify adoption insights and develop risk mitigation plans for long-term success.
- Create and share best-practice guides and playbooks to strengthen CS impact.
🎯 Requirements
- 5+ years in a customer-facing role (Solutions Delivery, Customer Success Management, Technical Account Management, or Sales Engineering)
- 5+ years in Cloud Services Architectures, Web-based Security, Networking, or Infrastructure Solutions
- Strong communication and presentation skills to influence internal and external decisions
- Strong technical acumen to map customer business challenges to the Zscaler portfolio for desired outcomes
- Proven ability to analyze customer data to gain insights and develop tailored adoption strategies and risk mitigation plans
- Preferred certifications such as CISSP, CCNP, CCIE, or cloud-provider certs (AWS, Google, Microsoft)
🎁 Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more
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