Senior Technical Success Manager

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

cloud networking mpls vpns sd-wan

πŸ“‹ Description

  • Build relationships with key customer stakeholders to align SLED objectives with Zscaler goals.
  • Offer technical guidance and best practices for integration and operations.
  • Provide technical expertise to manage escalations and coordinate resolutions.
  • Identify adoption insights, develop risk plans, and partner for long-term success.
  • Contribute to intellectual capital with best practices and playbooks.

🎯 Requirements

  • 5+ years in customer-facing roles (Solutions Delivery/CSM/TAM/SE)
  • 5+ years in Cloud Architectures, Web Security, Networking, or Infrastructure
  • Strong communication and presentation skills to influence decisions
  • Strong technical acumen to map customer challenges to Zscaler outcomes
  • Proven ability to analyze customer data to tailor adoption strategies
  • Deep background in SD-WAN, MPLS, SWG, DLP, VPNs, CASB

🎁 Benefits

  • Various health plans
  • Time off for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more
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