Build relationships with key stakeholders to align SLED objectives with Zscaler goals.
Offer technical guidance and best practices to tailor Zscaler integrations.
Provide technical expertise to manage complex escalations with internal/external teams.
Identify adoption insights and create risk mitigation plans with cross-functional teams.
Create and share playbooks and best practices to strengthen CS impact.

🎯 Requirements

5+ years in customer-facing roles (CS/TAM/Sales Eng).
5+ years in cloud services, security, networking, or infrastructure solutions.
Strong communication and presentation skills.
Strong technical acumen to map customer challenges to Zscaler outcomes.
Proven ability to analyze customer data for adoption strategies and risk plans.

🎁 Benefits

Various health plans
Time off for vacation and sick leave
Parental leave options
Retirement options
Education reimbursement
In-office perks and more

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