Related skills
postgresql kubernetes elasticsearch oracle lucene📋 Description
- Advise customers on using MongoDB data platform; translate tech concepts for non-experts.
- Troubleshoot application problems and advocate for customer needs; collaborate with product/dev teams.
- Provide Atlas Search and Vector Search enablement; advise field teams on issues.
- Resolve issues via research, reproduction, and troubleshooting; log/server analysis.
- Build standard troubleshooting methodologies; craft knowledge articles for self-serve portal.
- Review new features before release; create KB articles and FAQs.
🎯 Requirements
- 5+ years relevant experience and 3+ years in search (Elasticsearch, Lucene, Solr or similar).
- 5+ years administering RDBMSs (Oracle, Postgres, MySQL); MongoDB experience preferred.
- Experience with database performance tuning and benchmarking.
- Strong diagnostic and troubleshooting aptitude in production environments.
- Solid fundamentals in Linux, networking, and diagnostics.
- Experience with scalable, highly available distributed systems.
🎁 Benefits
- Equity and employee stock purchase program.
- Flexible paid time off.
- 20 weeks fully-paid parental leave (gender-neutral).
- Fertility and adoption assistance.
- RRSP with employer match.
- Health, dental, and vision benefits.
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