Senior Technical Customer Success Manager - OEM - US - East Coast

Added
2 hours ago
Type
Full time
Salary
Salary not provided

Related skills

javascript typescript apis webhooks ai orchestration

πŸ“‹ Description

  • Own OEM/embed partner relationships; post-sales tech partner for onboarding and scaling.
  • Guide integration architecture; APIs, auth, workflows, multi-tenant patterns.
  • Collaborate with engineering; resolve integration issues; discuss APIs/JS/TS workloads.
  • Advise on product integration strategy; embedding approaches, UX, automation, security.
  • Manage platform evolution; upgrades, version changes, reliability as product scales.
  • Communicate ROI and run structured partner cadence with stakeholders.

🎯 Requirements

  • APIs and integration patterns; backend systems and webhooks.
  • JavaScript and TypeScript; debugging integrations across systems.
  • Embedded platforms or developer tools experience.
  • Architecture decisions: multi-tenant, upgrades, reliability, scaling.
  • AI and automation literacy; AI-driven workflows valuable.
  • Business and commercial acumen; licensing, ROI, partner strategy.

🎁 Benefits

  • Competitive compensation
  • Equity ownership
  • Remote-first across Europe/US; some US roles hybrid
  • Health, dental, vision coverage
  • Pension/401(k) and retirement benefits
  • Career growth stipend and AI budget

πŸ›ƒ Visa sponsorship

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