Senior Technical Account Manager (UK)

Added
5 days ago
Type
Full time
Salary
Salary not provided

Related skills

docker linux python kubernetes go

๐Ÿ“‹ Description

  • Lead onboarding, deployment, and optimization of Mattermost for strategic enterprise customers.
  • Design and validate scalable architectures for cloud, hybrid, and on-premise deployments.
  • Guide customers on integrating Mattermost with identity providers (SSO, SAML, OAuth, LDAP), CI/CD pipelines, and monitoring tools.
  • Support adoption across distributed teams by ensuring high reliability, security, and performance.
  • Provide proactive technical guidance to prevent issues and optimize system architecture.

๐ŸŽฏ Requirements

  • 5+ years experience in Technical Account Management, Solutions Engineering, DevOps Engineering, or a similar technical customer-facing role.
  • Strong expertise in Linux, networking, containers (Docker/Kubernetes), and cloud infrastructure.
  • Experience with scripting or development (Python, Go, Bash, Node.js, or similar).
  • Familiarity with DevOps and CI/CD tools (GitHub/GitLab, Jenkins, Terraform, Jira).
  • Strong understanding of cybersecurity best practices and secure system design.
  • Must be authorized to work in the United Kingdom.

๐ŸŽ Benefits

  • Remote-first, open-source company
  • EEO employer; inclusive hiring
  • Accommodations available during interviews
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