Related skills
integrations b2b saas account management apis data workflows📋 Description
- Own post-sales tech relationship with government accounts; lead implementation and integration.
- Develop and execute technical account plans aligning solutions with objectives and tech env.
- Lead onboarding, design, implementation, and integration with customer and internal teams.
- Create and deliver training programs for customer teams.
- Proactively identify and resolve technical challenges before they impact satisfaction.
- Monitor technical metrics and usage to identify adoption opportunities.
🎯 Requirements
- 5+ years of experience in technical customer success, solutions engineering, or similar client-facing tech role within B2B SaaS.
- Proven track record at early-stage startups (50-200 employees).
- Minimum 5 year tenure in previous positions, demonstrating stability and impact.
- Strong technical background with APIs, integrations, data workflows, and enterprise software architecture.
- Enterprise account management or customer management experience essential.
- Outstanding communication skills with ability to explain technical concepts to various audiences.
🎁 Benefits
- Competitive salary and equity package
- Fully Remote
- Health, dental, and vision benefits
- 401(k)
- Flexible time off
- Regular team events and collaboration opportunities
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