Senior Technical Account Manager (EMEA)

Added
36 minutes ago
Type
Full time
Salary
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Related skills

docker ci/cd enterprise containerization

๐Ÿ“‹ Description

  • Lead strategic vision for high-value enterprise accounts and drive adoption.
  • Be the voice of the customer for product and eng; translate feedback into roadmap.
  • Conduct health and maturity reviews; advise on Dockerfiles, CI/CD, registry, and supply chain.
  • Guide customers on AI-assisted workflows and governance; align AI with platform strategy.
  • Architect and execute complex adoption plans for technical and business challenges.
  • Lead Strategic Business Reviews; show ROI to senior leadership.

๐ŸŽฏ Requirements

  • 4+ years in a customer-facing technical role with enterprise account experience.
  • Deep hands-on expertise in containerization, CI/CD, IaC, and cloud-native.
  • Proven ability to lead technical strategy for multiple complex accounts and resolve issues.
  • Executive presence and communication skills; build relationships with C-level and VP-level stakeholders.
  • Experience mentoring or leading a team of technical professionals.
  • Bonus: experience building or contributing to a formal TAM program.

๐ŸŽ Benefits

  • Freedom and flexibility; work around your life.
  • Quarterly Whaleness Days and year-end break.
  • Home office setup for comfort.
  • 16 weeks paid parental leave.
  • Tech stipend of $100 net/month.
  • Equity for all employees.
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