Related skills
datadog javascript css html sql📋 Description
- Serve as trusted tech partner to top Cash App Pay & Afterpay merchants
- Own post-sales health, growth, and commercial outcomes
- Collaborate across product, engineering, GTM, and merchant success teams
- Analyze and resolve integrations on merchant sites and POS using HTML/CSS/JS
- Translate merchant needs into technical solutions and KPIs
- Lead health checks, incidents, and documentation
🎯 Requirements
- Senior-level experience in account mgmt or customer success in payments/fintech/e-commerce
- Hands-on experience in Solutions/Partner Engineering or technical consulting
- Understanding of payments infrastructure, APIs, integrations, and e-commerce platforms
- Proficiency in JavaScript, HTML, CSS; debugging integrations
- SQL for data analysis and troubleshooting
- Monitoring tools: Datadog and Sumo Logic
🎁 Benefits
- Remote work
- Medical insurance
- Flexible time off
- Retirement savings plans
- Modern family planning
- Inclusive workplace culture
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