Related skills
project management jira confluence power bi client relationship📋 Description
- Be trusted advisor to NiCE customers and align with their priorities.
- Own post-implementation support and manage escalations and requests.
- Maintain strategic relationships across client units to drive service excellence.
- Interface between customers and NiCE support teams for critical issues.
- Ensure maximum value from NiCE solutions at designated accounts.
🎯 Requirements
- 2-5 years IT industry experience.
- 2+ years in upper-management role or program management.
- Bachelor's or master's in IT, Computer Science or related field.
- PMP or Prince2 certification required.
- Strong English writing and speaking; excellent client-facing skills.
- Strong knowledge of PM tools: MPP, JIRA, Confluence, Power BI.
🎁 Benefits
- NiCE-FLEX hybrid model: 2 days in office, 3 days remote.
- Join a global company with internal career opportunities across roles and locations.
- Remote employees - permanent work from home.
- Equal opportunity employer.
- Fast-paced, collaborative, creative work environment with growth opportunities.
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