Senior Technical Account Manager

Added
less than a minute ago
Type
Full time
Salary
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Related skills

cloud docker kubernetes ci/cd iac

πŸ“‹ Description

  • Build relationships with enterprise customers; define success criteria.
  • Drive product adoption and align Docker capabilities to customer objectives.
  • Conduct regular technical and business reviews to demonstrate value realization.
  • Anticipate risks and blockers; develop mitigation plans with teams.
  • Primary post-sales tech contact; feedback to Product, Eng, and Support.
  • Create reusable best practices, reference architectures, and playbooks.

🎯 Requirements

  • 4+ years in a customer-facing technical role.
  • Strong Docker, Kubernetes, CI/CD, IaC, cloud-native skills.
  • Translate tech capabilities into business outcomes.
  • Excellent communication across tech and executive audiences.
  • Comfortable working cross-functionally in a global org.
  • Bonus: experience with PLG, AI/ML infra, post-sales lifecycle.

🎁 Benefits

  • Freedom and flexibility; work around your life.
  • Home office setup; comfortable while you work.
  • 16 weeks paid parental leave.
  • Tech stipend up to $100 net/month.
  • PTO plan encouraging time off.
  • Equity and ownership in the company.
  • Remote-first culture with Seattle and Paris offices.
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