Related skills
aws gcp data pipelines observability metrics📋 Description
- Act as trusted advisor, drive CSM lifecycle from onboarding to expansion
- Be Cribl expert as customers build data pipelines to transform data
- Build relationships with stakeholders and executives to drive success KPIs
- Drive adoption and expansion of use cases; develop new use cases
- Monitor customer pulse: use-case initiatives, troubleshooting, Cribl certification
- Communicate cross-functionally as voice of the customer
🎯 Requirements
- Minimum 5 years in post-sales with customer advocacy
- Customer-first mindset with strong communication and relationship skills
- Empathetic listener who can manage customer expectations
- Proven track record with large enterprises in high-growth environments
- Experience with Observability, Logs, Metrics, IT Operations and Security
- Willingness to travel up to 25% and based in Germany
🎁 Benefits
- Retirement/pension support
- Paid holidays and paid time off
- Remote office setup support
- Equity
- Wellness and support programs
- Corporate Bonus Program eligibility
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!