Senior Support Engineer

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

node.js javascript docker kubernetes apis

πŸ“‹ Description

  • Provide technical support to users via tickets, chat, and forums
  • Diagnose and troubleshoot issues with n8n workflows and integrations
  • Reproduce complex technical issues across the n8n ecosystem
  • Collaborate with Engineering and Product to escalate and resolve issues
  • Create and maintain documentation, FAQs, and knowledge articles
  • Identify recurring issues and propose reliability improvements

🎯 Requirements

  • Strong troubleshooting and problem-solving skills
  • Debugging APIs, integrations, webhooks, and auth flows
  • Networking fundamentals: DNS, HTTP/HTTPS, TCP/IP
  • Experience with JavaScript/Node.js or similar
  • Docker or containerized environments
  • Strong written and verbal communication
  • Passion for helping users and improving usability

🎁 Benefits

  • Competitive compensation
  • Equity ownership
  • Remote-first across Europe
  • Europe vacation: 30 days
  • Health and wellness benefits
  • Career growth budget for courses

πŸ›ƒ Visa sponsorship

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