Senior Support Engineer

Added
3 days ago
Type
Full time
Salary
Salary not provided

Related skills

node.js javascript docker networking apis

πŸ“‹ Description

  • Provide technical support to users via tickets, chat, and forums
  • Diagnose and troubleshoot issues in n8n workflows and integrations
  • Investigate and reproduce complex technical issues across the n8n ecosystem
  • Collaborate with Engineering and Product to escalate and resolve issues
  • Create and maintain documentation and knowledge base articles
  • Identify recurring issues and propose improvements to reliability

🎯 Requirements

  • Strong troubleshooting and problem-solving skills
  • Experience debugging APIs, integrations, webhooks, authentication flows
  • Networking fundamentals DNS/HTTP/HTTPS/TCP-IP
  • Experience with JavaScript and Node.js
  • Experience with Docker or containerized environments
  • Strong written and verbal communication

🎁 Benefits

  • Competitive compensation
  • Equity ownership
  • Remote-first across Europe; some US roles hybrid
  • Health and wellness benefits
  • Career growth stipend for courses and books
  • Open source monthly giving back

πŸ›ƒ Visa sponsorship

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