Senior Strategic Renewals Manager

📋 Description

• Own renewal negotiations end-to-end for strategic accounts, with execs, procurement, and finance.
• Forecast renewals in a consumption-based model using usage trends and adoption data.
• Build and negotiate pricing/packaging for usage-based agreements; multi-year commitments.
• Identify expansion opportunities during renewal; partner with Account Executive on strategy.
• Lead cross-functional deal strategy across CS, Sales, Finance, RevOps, and Legal.
• Get ahead of churn and contraction risk; lead save/turnaround plays for at-risk accounts.
• Shape the renewals motion to scale into a repeatable commercial process.

🎯 Requirements

• 10+ years in commercial, customer-facing roles such as Strategic Account Management, AE, or Renewals Manager.
• Demonstrated track record owning and closing complex renewals/expansions for strategic accounts at a consumption-based company.
• A track record structuring multi-year, multi-product commercial agreements; navigating procurement, legal, and finance to close them.
• Strong forecasting discipline and the judgment to know when a forecast is real or needs challenge.
• Comfort working AI-first; you already use AI tools to research accounts, model scenarios, and prep negotiations.
• Experience at a consumption-based company, AI, data, infrastructure, cloud, or communications.

🎁 Benefits

• Medical, dental, vision benefits
• Annual wellness stipend
• Unlimited PTO
• Generous paid parental leave
• Flexible schedule
• 401(k) plan with company match