Related skills
interaction design visual design ux research customer experience information architecture📋 Description
- Own the customer experience blueprint across the ecosystem
- Design customer-facing tools across web, mobile, and partner integrations
- Do just enough research to drive actionable insights and decisions
- Design self-serve recovery paths to resolve issues in under 5 minutes
- Manage and develop one Product Designer; raise the design practice
- Lead end-to-end journeys for autonomous freight operations
🎯 Requirements
- 8+ years in product design; led multi-workstream programs
- Experience managing designers
- Portfolio showing end-to-end design for complex enterprise systems
- Expertise in interaction design, information architecture, and UX research
- Strong written and verbal communication for executives and cross-functional teams
- Experience with autonomous tech or physical supply chain logistics
- Ability to leverage AI across the design lifecycle
🎁 Benefits
- Hybrid work environment with in-office presence at least 3 days/week
- Collaborative culture focused on safety and impact
- Opportunities to work on autonomous freight technology
- Career development and mentorship opportunities
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