Senior Specialist, Technical Success Manager - Healthcare

Added
5 days ago
Type
Full time
Salary
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Related skills

data analysis customer success stakeholder management healthcare front-end development

📋 Description

  • Drive customer adoption and optimize programs.
  • Build and execute services aligned to client objectives.
  • Use usage data to deliver actionable insights.
  • Maintain multi-level stakeholder relationships for customer health.
  • Serve as platform expert, translating goals into recommendations.
  • Travel on-site to connect with customers as needed.

🎯 Requirements

  • Bachelor’s degree from a competitive university
  • 2+ years in technical, consulting, or client-facing roles
  • Able to manage multiple projects in a fast-paced environment
  • Experience with customers across the adoption journey
  • Familiarity with software and front-end development
  • Excellent verbal and written communication skills

🎁 Benefits

  • Office events, team outings, and happy hours
  • Qualtrics Experience Program: $1,800 after one year
  • 30 paid days off (PTO, personal days, holidays)
  • Medical, dental, vision, life insurance, and more
  • Hybrid work model: 3 days in office per week
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