Senior Specialist, Renewals Management

Added
12 days ago
Type
Full time
Salary
Salary not provided

Related skills

forecasting data analysis salesforce servicenow gainsight

๐Ÿ“‹ Description

  • Manage a book of renewals ensuring timely expirations and invoicing.
  • Lead renewal strategy and forecast renewal rates using usage data.
  • Guide customers through the renewal journey to prevent disruption.
  • Mitigate account risk by collaborating with Sales and CS.
  • Drive process improvements and own renewals-related projects.
  • Drive multi-year commitments to improve cash flow.

๐ŸŽฏ Requirements

  • Bachelor's degree
  • Strong prioritization and proactive mindset
  • Excellent written and verbal English
  • Desire to improve processes amid ambiguity
  • Experience in SaaS or customer-focused fields beneficial

๐ŸŽ Benefits

  • Competitive salary and performance bonuses
  • Wellness reimbursements and perks
  • Monthly allowances
  • Annual Experience bonus
  • Hybrid work model with in-office days
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