Assess suspicious fiat and crypto transactions; implement mitigation strategies.
Tackle high-risk cases with Chainalysis and large transaction volumes.
Provide direct customer support via email and live chat with clear comms.
Collaborate on escalated cases; ensure SLA and drive improvements.
Manage tasks and help refine and automate operational procedures.

🎯 Requirements

Strong commitment to fraud prevention; proactive, impact-driven.
Effective communication; sound judgment; evidence-based decisions.
Adapt to changing priorities; continuous learning mindset.
Fraud prevention exp in Crypto/Fintech; blockchain investigation & SQL required.

🎁 Benefits

Hybrid model: onsite + remote with 25 extra days to work abroad.
Competitive total compensation and stock option plan.
OpenUP coaching and mental health resources.
Udemy online courses access for growth.
8 weeks gender-neutral new parent leave.
Exclusive partner discounts and perks worldwide.

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