Related skills
fintech customer success partnerships saas stakeholder management📋 Description
- Manage multi-partner relationships from go-live across trust, ops, and user adoption.
- Align cross-functional teams to improve ops planning, best practices, and outreach.
- Define key metrics and monitor progress through reviews; recommend optimizations.
- Address partner issues; provide product feedback; lead in-person and virtual QBRs.
- Collaborate on a clear strategic roadmap with milestones and objectives.
- Own critical meetings; drive discussions and decisions; be escalation point.
🎯 Requirements
- German and English proficiency at native or C2 level.
- Highly organized with strong attention to detail.
- 3+ years client-facing SaaS or fintech experience.
- Experience leading projects, trainings, and cross-functional liaison.
- Creative problem solving, accountable, collaborative mindset.
- Excellent written and oral communication across all levels.
🎁 Benefits
- Hybrid work model with onsite and remote options; 25 days/year for remote work.
- Competitive total compensation with stock options.
- Confidential coaching and mental health resources via OpenUP.
- 3 additional days off in 2026 for wellbeing.
- Unlimited Udemy courses for ongoing learning.
- Exclusive partner perks across lifestyle, wellness, tech and travel.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Business & Management Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!