Senior Specialist, Partner Success

Added
29 minutes ago
Type
Full time
Salary
Salary not provided

Related skills

customer success partnerships cross-functional collaboration qbrs

πŸ“‹ Description

  • Manage multi-partner relationships from go-live; focus on trust, ops, and user adoption.
  • Coordinate cross-functional ops planning; establish best practices and end-user outreach.
  • Define mutual key business metrics; monitor and report via reviews; propose optimization.
  • Lead QBRs; provide solutions and feedback for product refinement.
  • Own meetings; escalate partner issues and drive swift resolutions.

🎯 Requirements

  • Native or C2 French & English; strong written and verbal communication; highly organized.
  • 3+ years client-facing SaaS or fintech experience.
  • Experience leading projects and cross-functional training to meet customer needs.
  • Creative problem solver, accountable, and collaborative.

🎁 Benefits

  • Hybrid working model with 25 extra remote days.
  • Competitive compensation and stock options.
  • OpenUP mental health coaching and resources.
  • 3 extra days off in 2026 for wellbeing.
  • Unlimited Udemy courses for learning.
  • Exclusive perks and rewards from partners worldwide.
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