Related skills
customer success partnerships cross-functional collaboration qbrsπ Description
- Manage multi-partner relationships from go-live; focus on trust, ops, and user adoption.
- Coordinate cross-functional ops planning; establish best practices and end-user outreach.
- Define mutual key business metrics; monitor and report via reviews; propose optimization.
- Lead QBRs; provide solutions and feedback for product refinement.
- Own meetings; escalate partner issues and drive swift resolutions.
π― Requirements
- Native or C2 French & English; strong written and verbal communication; highly organized.
- 3+ years client-facing SaaS or fintech experience.
- Experience leading projects and cross-functional training to meet customer needs.
- Creative problem solver, accountable, and collaborative.
π Benefits
- Hybrid working model with 25 extra remote days.
- Competitive compensation and stock options.
- OpenUP mental health coaching and resources.
- 3 extra days off in 2026 for wellbeing.
- Unlimited Udemy courses for learning.
- Exclusive perks and rewards from partners worldwide.
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