Related skills
css html apis splunk sdks📋 Description
- Handling customer inquiries with escalation for high-tier customers
- Assisting clients with setup of Qualtrics products
- Facilitating use of SFTP, SSO, SDKs and APIs
- Analyzing error logs to identify root causes in Splunk
- Using HTML/CSS to enhance customer projects
- Collaborating with dev teams to resolve product issues
🎯 Requirements
- Bachelor's degree in technical field or relevant technical experience
- 1-3.5 years in technical, consulting, or client-facing role
- Self-starter capable of managing multiple projects
- Able to work autonomously and in teams
- Able to explain technical concepts to non-technical audiences
- Detail-oriented with strong prioritization and deadlines
🎁 Benefits
- Qualtrics Experience Program – annual experiential bonus
- Worldwide and diverse community
- Central Dublin offices, collaborative workspace
- Onsite gym and Yoga studio with games area
- Hybrid work model: 3 days in office, rest remote
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!