Senior Solutions Manager, Life Science

📋 Description

• Intake signals from customer conversations, field feedback, and demos to identify high-impact opportunities.
• Provide Life Sciences expertise and design compliant, customer-abstracted solution blueprints and BOMs.
• Lead cross-functional, scrum-like workstreams with Product, PMM, Solution Engineers, Services/Consulting, and Partners to build, package, and launch solutions.
• Define and prioritize the solution backlog; data-driven decisions on tiering, scaling, maintenance, and pruning.
• Partner with Services to create implementation packages that accelerate time-to-adoption and ensure delivery consistency.
• Monitor adoption, pipeline influence, win rate, cycle time, deal size, ARR/AI consumption, WAUs, and time-to-adoption; adjust based on insights.

🎯 Requirements

• 5+ years hands-on experience in Life Sciences workflows.
• Deep understanding of core clinical trial workflows, best practices, and industry tech stack.
• Background in implementation consulting, solutions architecture, product/program management, or industry operations with ownership.
• Proven ability to translate complex workflows into scalable solution definitions, clear specs, and system requirements.
• Data-driven operator with experience managing KPIs such as pipeline influence, win rate, cycle time, deal size, ARR/AI consumption, WAUs, and time-to-adoption.
• Familiarity with enterprise SaaS in regulated contexts, integration patterns/APIs, metadata models, and IDP/AI (classification, extraction, redaction).

🎁 Benefits

• Healthcare benefits
• Box Benefits + Perks
• Pay Transparency Provision
• In-office collaboration; minimum 3 days in office per week