Collaborate with strategic customers to map solutions to outcomes via discovery sessions
Develop and present tailored demos and proofs-of-concept showing ROI
Advise on incident response, digital ops, and service reliability
Partner with sales and CS to drive adoption, expansion, and renewals
Provide feedback to product and engineering to influence roadmap and outcomes

🎯 Requirements

5+ years in solutions consulting or similar client-facing roles
Strong SaaS, cloud infra, DevOps, or IT operations knowledge
Proven ability to influence sales cycles and buyer journeys
Enterprise customer experience; navigate complex orgs; US work authorization
Familiarity with PagerDuty or incident mgmt; certs (AWS/Azure/GCP) a plus
Excellent communication/presentation; translate tech for any audience; travel as needed

🎁 Benefits

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP program
Paid vacation and holidays

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