Related skills
integrations saas apis public sector data workflows📋 Description
- Own the post-sales technical relationship with government accounts; lead implementation and integration.
- Develop and execute technical account plans aligning solutions with customer objectives.
- Lead onboarding, solution design, implementation, and integration with customer teams.
- Create and deliver training programs for customer teams.
- Identify and resolve technical challenges early; run health checks and reviews.
- Monitor metrics to identify opportunities for expanded adoption.
🎯 Requirements
- 5+ years in technical customer success, solutions architecture, or similar.
- Experience in B2B SaaS; track record at early-stage startups.
- Strong API, integrations, data workflows, and enterprise software knowledge.
- Enterprise account management experience essential.
- Bachelor's degree in CS, Engineering, or related field.
- Willingness to travel up to 30%.
🎁 Benefits
- Fully Remote.
- Competitive salary and equity package.
- Health, dental, and vision benefits.
- 401(k).
- Flexible time off.
- High-impact role with clear growth trajectory.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!