Related skills
crm nlp pre-sales ccaas nlu๐ Description
- Design, script, and build industry-specific demos using CXone, Cognigy, and WEM.
- Maintain a reusable demo asset library for rapid customization.
- Enhance demo environments with new features, integrations, and data sets.
- Partner with Solution Consultants and AEs to tailor demo narratives.
- Translate business challenges into ROI-focused demo outcomes.
๐ฏ Requirements
- Experience in technical pre-sales, solution engineering, or similar roles.
- Background in contact center solutions or cloud CX platforms.
- Strong CCaaS, NLU, NLP, and cloud architectures.
- Ability to configure integrations and build demo data flows.
- Familiarity with CXone, Agentic AI, or similar platforms is a plus.
- Excellent communication and storytelling skills.
๐ Benefits
- Global leader with growth and internal career opportunities.
- Fast-paced, collaborative, creative work environment.
- Opportunities across multiple roles, disciplines, and locations.
- NICE is an equal opportunity employer.
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