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nlp conversational ai data ingestion ccaas nlu📋 Description
- Design and deliver verticalized demos using CXone, Cognigy, and WEM.
- Maintain a scalable demo asset library for rapid customization.
- Enhance demo environments with new features, integrations, and data sets.
- Partner with Solution Consultants and AEs to tailor demo narratives.
- Translate business challenges into product value and ROI outcomes.
🎯 Requirements
- 4-8 years in technical pre-sales, solution consulting, or demo engineering.
- Background in contact center solutions or cloud CX platforms.
- Strong CCaaS, NLU/NLP, and cloud architectures knowledge.
- Configure integrations, data flows, and demo environments.
- Experience with CXone, Agentic AI, or chatbot platforms a plus.
- Excellent presentation and storytelling for exec audiences.
🎁 Benefits
- Global, fast-paced, collaborative environment.
- Internal career opportunities across multiple roles and locations.
- Opportunity to work with cutting-edge CX technologies.
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