Senior Software Engineer, Care Experience

Added
3 minutes ago
Type
Full time
Salary
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Related skills

java kotlin apis cursor third-party integrations

📋 Description

  • Drive end-to-end development of care agent tooling—from design to production.
  • Build and evolve integrations between the contact center and Toast backend.
  • Own reliability and performance of agent tools in a high-throughput system.
  • Partner with care operations to understand workflows and reduce friction.
  • Make pragmatic tech decisions balancing vendor capabilities and speed.
  • Contribute to technical design and architecture for Toast care tooling.

🎯 Requirements

  • 5+ years in software engineering; strong OO background (Java/Kotlin).
  • Proven ability to own complex systems end-to-end.
  • Experience with third-party platforms, APIs, and vendor constraints.
  • Strong collaboration with operations to translate workflows into solutions.
  • Reliability and performance focus; understand business impact.
  • Familiar with AI-assisted tools like Cursor, Claude, MCP servers.
  • Self-starter with ownership and adaptability to evolving requirements.

🎁 Benefits

  • Competitive compensation and benefits package.
  • Hybrid work model with in-person collaboration.
  • Access to Toast AI tools and learning opportunities.
  • Flexible schedule and remote-friendly environment.
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