Define SLOs, error budgets, and indicators; guide reliability investments.
Investigate production issues end-to-end; use AI to correlate logs/metrics/code.
Produce docs, runbooks, and postmortems for technical and non-technical audiences.
Eliminate toil via automation, AI agents, tooling, and process changes.
Set AI agent conditions: repo context, tasks, integrations, tests, and guardrails.
Collaborate cross-team; mentor on SRE and AI practices; influence roadmaps.

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