Related skills
aws grafana prometheus python eks📋 Description
- Balance velocity with reliability for Jamf's services.
- Partner with engineering teams to define SLOs, error budgets, and indicators.
- Investigate production issues end-to-end; use AI to correlate logs and metrics.
- Produce docs, runbooks, architecture notes, and postmortems for technical audiences.
- Identify toil and eliminate it through automation, AI agents, tooling, and process changes.
- Set AI agent guardrails and test access for safe AI-enabled changes.
🎯 Requirements
- 5+ years in software, SRE, or production operations (Required).
- Strong troubleshooting across the stack; diagnose from first principles with tools.
- Hands-on AWS production experience (EC2, S3, EKS, RDS/Aurora, CloudFront).
- Observability tools experience: Grafana, Prometheus, LogicMonitor.
- Infrastructure as code and automation using Python or Go.
- Experience with agentic development tools (e.g., Claude Code, Cursor, Copilot).
🎁 Benefits
- Named a 2025 Best Companies to Work For by U.S. News.
- Named a 2024 Best Technology Company to Work For by U.S. News.
- Named one of Forbes Most Trusted Companies in 2024.
- Clear career path with supportive leadership and management.
- Opportunity to impact 75,000+ global customers with Jamf's Apple device management.
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