Related skills
javascript rest api servicenow itsm csm📋 Description
- Design and develop Service Catalog items, workflows, UI policies
- Build ITSM (Incident, Change, Request, Problem) and CSM modules
- Implement reusable components and optimize performance
- Develop integrations using APIs and data handling
- Collaborate with cross-functional teams and support deployments
- Ensure adherence to ServiceNow best practices and scalable solutions
🎯 Requirements
- Strong hands-on ServiceNow development with ITSM and CSM
- JavaScript and Glide APIs
- Flow Designer and REST API integrations
- Catalog development, UI Builder, and portal familiarity
- Data transformation, mapping, and validation
- CSA certification mandatory; CAD or CSM/ITSM Implementation Specialist preferred
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