Related skills
windows google workspace macos dns active directory📋 Description
- Provide hardware, software, and network support via multiple channels.
- Configure and reformat Windows and Mac laptops and software.
- Ship/receive hardware for remote Entrata employees.
- Support in-office conference room hardware; provide training.
- Own incidents from open to close; primary contact for employees.
- Add resolutions to docs and contribute to knowledge base.
🎯 Requirements
- 3-5 years desktop support in professional environment.
- Experience supporting hybrid in-person and remote employees.
- Excellent verbal and written comms; explain tech to non-tech users.
- Basic networking knowledge: DHCP, DNS, IP addressing.
- Flexible days in office/remote; weekend and US holiday rotation.
- Familiarity with MacOS, Windows, Google Workspace, Okta SSO, A/V, Active Directory.
🎁 Benefits
- Great place to work with growth opportunities.
- Competitive benefits and onsite work environment.
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