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product management salesforce agile governance sales cloud📋 Description
- Own Salesforce vision and multi-quarter roadmap for Sales Cloud & Service Cloud.
- Drive intake and discovery; single owner for Salesforce requests; translate needs into outcomes.
- Lead stakeholder alignment and prioritization across Sales, Support, Ops, and Finance.
- Strengthen platform governance; mature intake frameworks and standards.
- Validate business impact; define success metrics and partner with Analytics.
🎯 Requirements
- 8+ years in Product Management/Ownership or Business Systems leadership.
- 5+ years Salesforce experience (Sales Cloud and/or Service Cloud).
- Define product vision and drive enterprise alignment with senior stakeholders.
- Translate ambiguous problems into clear, outcome-based requirements and acceptance criteria.
- Collaborate with Salesforce Admins, Developers and Architects in Agile (not sprint management).
- CSPO/PSPO and/or ADM-201/ADM-211 certifications.
🎁 Benefits
- Flexible, remote-friendly work with Flex First policy.
- Equity grants and annual refresh grants.
- Comprehensive benefits package; details on Instacart Careers site.
- Remote policy and benefits information available via the Flex First program.
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