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javascript css html apis conversational ai📋 Description
- Lead discovery and solutioning; own discovery calls and deep dives across CS automation.
- Tell compelling stories; deliver customized demos that paint a vision of CX.
- Respond to RFIs/RFPs; craft differentiated responses beyond checkbox compliance.
- Drive POVs; design and run proof-of-value to show real-world impact.
- Stay sharp on the competitive landscape; track trends across AI, analytics, cloud.
- Upskill colleagues; share AI expertise across teams.
🎯 Requirements
- 7+ years in a solutions engineering, pre-sales, or sales architecture role in enterprise software.
- 7+ years of consulting or customer engagement experience.
- 5+ years of CCaaS experience with deep familiarity of the CCaaS landscape.
- Proven track record delivering best-in-class solutions with strong work examples.
- Strong JavaScript programming and scripting skills.
- Hands-on experience with conversational AI, chatbots, virtual agents, or low-code automation platforms.
🎁 Benefits
- Global, growing company with fast-paced, collaborative culture.
- Internal career opportunities across roles, disciplines, and locations.
- Work with an AI-first CX platform and cutting-edge tech.
- Opportunities to learn and grow while making an impact.
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