Senior Retention Marketing Manager

Added
19 days ago
Type
Full time
Salary
Salary not provided

Related skills

shopify klaviyo privy justuno yotpo

πŸ“‹ Description

  • Lead a team to build email, SMS, and loyalty programs for D2C brands.
  • Own retention strategy to boost LTV and sustained growth with data-driven decisions.
  • Develop cross-channel campaigns with Performance, Creative, and Strategy teams.
  • Manage client relationships; report KPIs and present recommendations.
  • Create strategic campaign calendars and prioritize initiatives.
  • Oversee automation flows, pop-ups, and app integrations.

🎯 Requirements

  • 7+ years of experience in digital marketing.
  • Scale personalized D2C email and SMS programs.
  • Translate product catalogs into engaging email/SMS campaigns.
  • Develop customer journeys and loyalty programs to boost LTV.
  • Klaviyo (ESP) with segmentation and lifecycle automations; Shopify.
  • SMS platforms Attentive, PostScript, SMSBump, or Klaviyo.

🎁 Benefits

  • Remote-first culture with global hubs; many roles fully remote.
  • Parental leave benefits to support new parents.
  • Endless growth opportunities and cross-functional collaboration.
  • Autonomy with accountability; truth over comfort.
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