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sql python usability testing survey design contextual inquiry📋 Description
- Own and drive the Shopper & Fulfillment research roadmap.
- Plan and run mixed-method studies for product strategy.
- Synthesize insights into narratives translating to product requirements.
- Lead foundational research programs scalable across teams.
- Collaborate with Product, Design, Eng, Data Science, Ops, Marketing.
- Travel up to 25% for field research in stores, warehouses, or delivery.
🎯 Requirements
- 5+ years of applied UX/product research owning end-to-end studies.
- Bachelor's in Psychology, HCI, Design, or related field; or 4 years exp.
- Qualitative and quantitative methods: contextual inquiry, interviews, diary studies.
- Define multi-quarter roadmaps and influence product strategy with cross-functional partners.
- Analyze product data; blend qualitative insights; SQL, Python, or R; 3+ projects.
🎁 Benefits
- Flex First remote policy.
- Equity grants and annual equity refreshs for eligible hires.
- Comprehensive benefits across locations.
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