Senior Researcher (L5) - Shopper 6 Fulfillment

📋 Description

• Own and drive the Shopper & Fulfillment research roadmap.
• Plan and execute mixed-method studies to inform product decisions.
• Synthesize insights into narratives that translate into product requirements.
• Lead foundational research programs across teams to set direction.
• Collaborate with Product, Design, Engineering, and Data Science to drive decisions.
• Conduct field research in stores, warehouses, and delivery environments; travel up to 25%.

🎯 Requirements

• 5+ years of applied UX/product research in tech, marketplace, or logistics.
• Bachelor32s in Psychology, HCI, or related field; or 4 years related exp.
• Proficiency with qualitative and quantitative methods; SQL, R, or Python.
• Experience defining multi-quarter research roadmaps and influencing product strategy.
• Ability to analyze usage data and synthesize insights; 3+ impactful projects.
• Willing to travel up to 25% for field work.

🎁 Benefits

• Flexible remote work; home or office.
• Equity grants and annual refresh grants.
• Market-competitive compensation and benefits.
• Hiring in Ontario, Alberta, British Columbia, and Nova Scotia.
• Remote-friendly culture with regular in-person events.
• Travel for field research up to 25%.