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kpi change management ux research enablement insights📋 Description
- Lead customer engagements (sales calls, workshops, enablement)
- Develop change management and enablement programs
- Coordinate internally to meet customer needs
- Define, launch KPI-linked research with customers
- Drive retention, expansion, and long-term adoption
- Partner with GTM team to inspire confidence
🎯 Requirements
- 5+ years UX Research, Product Research, or Insights
- Familiarity with UXR and design tools
- Great interpersonal skills; engage at Executive levels
- Willingness to travel and engage with prospects/customers in person
- Strong organizational and cross-functional collaboration
🎁 Benefits
- Health insurance with international coverage; premiums paid
- Unlimited mental health care and virtual therapy
- Life and Disability Insurance; premiums paid
- Flexible time off and paid family leave
- Meaningful equity; company retreats; MacBook provided
- $1,500 remote work setup fund
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