Related skills
crm forecasting renewals contract negotiation pricing📋 Description
- Own and execute high-touch renewals that directly influence GRR and NRR
- Strengthen customer relationships by aligning solutions to business needs
- Partner across teams to ensure seamless renewal outcomes
- Manage renewal portfolios for defined accounts with business goals and stakeholders
- Identify risk indicators early (usage trends, pricing) and drive remediation
- Collaborate with Sales, CS, Support, Finance, and Product to protect value and reduce churn
🎯 Requirements
- Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent)
- 3+ years in renewals, account management, or customer success in B2B SaaS
- Proven renewals track record in GRR/NRR, on-time renewals, and forecast accuracy
- Knowledge of subscription contracts, pricing models, and value-based negotiations
- Comfortable leading multi-stakeholder conversations and cross-functional initiatives
- Familiarity with CRM and BI/analytics platforms
- Excellent English communication skills
- Data-driven forecasting experience
🎁 Benefits
- Health Insurance
- Life Insurance
- Retirement Planning (401k match)
- Paid Time Off
- Hybrid Work Schedule
- Professional development assistance
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