Related skills
forecasting account management customer success renewals cross-functional collaboration📋 Description
- Own and execute high-touch renewals affecting GRR/NRR
- Lead end-to-end renewals to ensure on-time renewals
- Identify expansion opportunities and reduce churn risk
- Manage renewal portfolios for key accounts
- Collaborate with Sales and Customer Success on renewals
- Partner across teams for seamless renewal outcomes
🎯 Requirements
- Bachelor's degree in Business, Marketing, Communications, or related field (or equivalent)
- 3+ years in renewals, account management, CS, or quota roles in B2B SaaS
- Proven track record owning renewals and driving GRR/NRR
- Experience with on-time renewals, churn prevention, pricing optimization, forecasting
- Excellent English communication skills
🎁 Benefits
- Health Insurance: Medical, Dental, and Vision for full-time
- Life Insurance: Group term life coverage
- Retirement: 401(k) with company match up to 6%
- Paid Time Off: Four weeks plus annual increases
- Hybrid work schedule with on-site perks
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