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billing salesforce saas renewals clari📋 Description
- Manage a high-volume renewal portfolio for APAC.
- Ensure timely renewals, identify expansion, reduce churn.
- Collaborate with Sales, RevOps, and Product on renewals.
- Use usage data and health metrics to guide outreach.
- Prepare quotes and coordinate billing with RevOps and Finance.
- Forecast renewals and track activity in CRM tools.
🎯 Requirements
- 4+ years in renewals or customer success (SaaS).
- Willing to work APAC hours as needed.
- Experience managing a high-volume book of business.
- Strong communication and negotiation with a customer-first mindset.
- Experience with Salesforce.
- Experience with Stripe or other billing platforms.
- Highly organized with strong attention to detail.
- SaaS contracts, licensing, and billing knowledge.
- KPIs: renewals, churn, on-time renewals, forecasting.
🎁 Benefits
- Comprehensive medical coverage.
- Flexible PTO and wellness reimbursement.
- Monthly lunch stipend.
- Wellness programs and team-building events.
- Donation-matching program.
- Hybrid in-office model for Bangalore (3–5 days/week).
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