Senior Project Manager, Service Delivery

Added
22 minutes ago
Type
Full time
Salary
Salary not provided

Related skills

project management jira scrum agile smartsheet

πŸ“‹ Description

  • Lead client-facing benefits projects and service delivery initiatives.
  • Partner with service delivery, implementation, product, and tech teams.
  • Manage client onboarding, service delivery enhancements, AE readiness.
  • Identify risks, dependencies, and resolve issues impacting timelines.
  • Ensure initiatives align with client health, satisfaction, retention.
  • Communicate project status and milestones to stakeholders.

🎯 Requirements

  • Bachelor's degree required; advanced degree preferred.
  • 5-10 years in benefits administration products and client-facing service delivery.
  • Proficiency with Smartsheet, Jira, and related PM tools.
  • Working knowledge of Agile, Scrum, and Waterfall methodologies.
  • Exceptional communication, organization, and stakeholder management.
  • Ability to work independently in a remote environment.

🎁 Benefits

  • Comprehensive Health Benefits
  • Competitive Compensation
  • Remote first, Office-friendly environment
  • Retirement Savings Plans
  • Professional Development
  • Employee Wellbeing Initiatives
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