Related skills
saas asana notion linear cross-functional📋 Description
- Own customer implementations from handoff to go-live.
- Onboard and implement for Prepared customers, delivering value fast.
- Coordinate across Sales, CS, Product, Engineering, and Support.
- Ensure customers go live quickly, predictably, with confidence.
- Define scalable implementation delivery processes.
- Manage risk, scope, and changes to keep projects moving.
🎯 Requirements
- 3–5 years leading customer implementations in B2B SaaS.
- Proven ability to manage cross-functional work and external stakeholders.
- Strong execution mindset; bias toward action and outcomes.
- Clear, direct communicator who keeps teams and customers aligned.
- Comfortable operating in ambiguity and building structure as you go.
- Experience with tools like Asana, Linear, Smartsheet, Notion, or similar.
🎁 Benefits
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
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