Senior Project Lead, Customer Experience

Added
34 minutes ago
Type
Full time
Salary
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Related skills

slack aws jira confluence chatgpt

📋 Description

  • Lead end-to-end customer implementations of Ridgeline’s enterprise platform.
  • Define scope, allocate resources, and develop execution plans.
  • Establish and maintain strong communication with customer stakeholders.
  • Identify, assess, and mitigate risks while fostering cross-functional problem solving.
  • Manage budgets and schedules with precision for delivery excellence.
  • Build trusted relationships with internal and external partners and influence with clarity.

🎯 Requirements

  • Bachelor's degree in Finance, Business, CS, or IT
  • 10+ years leading enterprise software deployments for investment management
  • Deep understanding of investment management workflows (front/back office)
  • Strong PM practices and cross-functional resource management
  • Agile practices; JIRA/Confluence/Slack; openness to AI tools
  • PM certifications such as PMP, CAPM, or PRINCE2

🎁 Benefits

  • Unlimited vacation
  • Educational reimbursements
  • Wellness reimbursements
  • $0 cost employee insurance plans
  • Company Stock Plan
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