Senior Program Manager, People Operations

📋 Description

• Map end-to-end People Ops processes (onboarding, offboarding, movement, Workday).
• Document current state workflows, dependencies, and manual tasks to show how work happens today.
• Design future state processes to improve efficiency, scalability, and service delivery.
• Partner with TA, IT, payroll, legal, compliance, and People Ops on handoffs.
• Create process inventories and documentation to align on how services should work.
• Develop roadmaps outlining changes and sequencing to reach the future state.

🎯 Requirements

• Business process analysis and documentation for HR ops and process improvement.
• Process design for current/future states, including RACI, SLAs, and Workday.
• Cross-functional collaboration to align handoffs across partner functions.
• Analytical, data-driven problem solving to identify patterns and prioritize improvements.
• Self-directed execution with prioritization in ambiguous environments.
• Familiarity with HRIS, Workday, and ServiceNow.

🎁 Benefits

• Benefits to support your health, finances, and well-being.
• Flexible Paid Time Off.
• Team Member Resource Groups.
• Equity Compensation & Employee Stock Purchase Plan.
• Growth and Development Fund.
• Parental leave.