Senior Program Manager, People Operations

📋 Description

• Own end-to-end employee lifecycle processes from onboarding to offboarding.
• Serve as primary contact for employee inquiries with timely, empathetic support.
• Identify gaps and drive solutions to improve the employee experience.
• Ensure HR compliance across multi-state and global operations.
• Build and scale People Operations workflows and lead cross-functional projects.

🎯 Requirements

• Bachelor's degree in HR, Business Administration, or related field.
• 7+ years in People Operations, HR Generalist, or Total Rewards.
• Strong hands-on experience with HRIS systems (Workday preferred).
• Proven experience administering benefits and leaves of absence.
• Knowledge of U.S. employment laws and multi-state compliance.
• Excellent written and verbal communication; discreet and empathetic.

🎁 Benefits

• Support benefits administration, vendor coordination, audits, and docs.
• Support U.S. leave of absence and ADA requests with Payroll coordination.
• Assist with 401(k) and benefits program implementation.