Senior Program Manager, Creator Community

Added
5 hours ago
Type
Full time
Salary
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Related skills

slack lms analytics certifications credentialing

πŸ“‹ Description

  • Design and scale the Creator Program across global Learning Services.
  • Own multi-year Creator strategy and digital community experiences.
  • Attract, onboard, develop, and recognize Creators (internal/external).
  • Execute Learning Services: Creator Program with roadmaps and activations.
  • Partner across teams to map Creator journeys from discovery to activation.
  • Establish governance, guidelines, and recognition playbooks.

🎯 Requirements

  • 6+ years leading end-to-end programs in customer education or creator programs.
  • Proven success launching and scaling creator or customer communities.
  • Strategic and operational skills; roadmaps, pilots, repeatable playbooks.
  • Data-driven mindset; define KPIs and use analytics to optimize impact.
  • Lead cross-functional programs across Marketing, CX, Product, and Partners.
  • Experience with community/advocacy platforms (Discord/Slack, LMS/LXP).

🎁 Benefits

  • Stock options for full-time employees.
  • Healthcare covering employees and dependents.
  • Fertility and family building benefits.
  • Generous PTO and work-life balance.
  • Personal education budget for skill growth.
  • Wellbeing and communication stipends.
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