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analytics ai cross-functional collaboration trust & safety sla📋 Description
- Stand up end-to-end enforcement workflows, SLAs, and SOPs for ads.
- Own escalation reviews and policy-based decisions.
- Partner with DBO and Sales; translate policy into actions.
- Define and track metrics for SLA, coverage, and quality.
- Set QA standards and feedback loops to improve decisions.
- Drive cross-functional work for age-gating, licensing, brand safety.
🎯 Requirements
- 5+ years in Trust & Safety or ads enforcement
- Proficient with AI and AI-powered tools
- Experience building enforcement ops; wrote SOPs/SLAs
- Familiar with digital advertising and brand safety
- Track record building cross-functional relationships
- Strong analytical instincts; metrics-driven
🎁 Benefits
- Temporary position
- Office in SF Bay Area 3 days/week
- Equity included
- Comprehensive benefits package
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