Related skills
crm analytics cloud programming integration📋 Description
- Customer-facing, billable role delivering consultative expertise on NICE products.
- Configure NICE products per customer requirements and best practices.
- Mentor junior staff and provide organizational leadership on engagements.
- Deliver provisioning, implementation, and deployment of NICE solutions.
- Provide staff-level technical configuration and programming as required.
- Maintain up-to-date expertise in contact center technologies.
🎯 Requirements
- BS/BA in technical or business field or equivalent experience.
- 4+ years of professional experience beyond education.
- MBA preferred.
- Strong client-facing and communication skills.
- Project management and cost/benefit analysis experience.
- Public speaking/training experience and professional presence.
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